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Digital Content Designer

Greater London
Posted: 20/01/2023


We are looking for a Digital Content Designer to join our fast-growing Human Experience Design team and who thinks deeply about people and processes. We're seeking a results-oriented designer who is an advocate for user-centred design, loves getting into the weeds with content design, and has an outstanding talent and passion for translating complex tasks into simple interactions and deliverables.
You will:
Interpret research and business objectives to inform content design
Facilitate ideation workshops that drive collaboration around content design
Build a content design plan for a feature of a project, consistent with the wider content design strategy at the Client
Possess a deep understanding of and build content for a wider variety of audiences.
Understand how to use content design to elevate the story being told to the audience.
Modify content designs in line with accessibility needs.
Adapt to new advances, trends and latest methodologies within the industry.
Lead and modify content throughout the lifecycle, ensuring information is kept up to date and relevant.
Expertly engage with key partners and present content designs for feedback.
Demonstrate conceptual thinking when designing the look and feel of content based upon a brief.
Contribute to design or research process, tool, or methodology improvements to enhance quality and alignment to business and development workflows.
Develop an understanding of underlying needs through user research and use these to shape and improve designs, ensuring they are the priority for design-related decisions.
Influence decisions to ensure that the product/service/deliverable is useable, useful, accessible and desirable.
Present work to senior leaders across the Client, including artefacts, strategy, and creative executions, under the direction of the HXD leadership team.
Communicate regularly with project partners to gain alignment, resolve differences and articulate the business value of HXD activities.
Recognize the cultural aspects of content design (e.g., how color is perceived in different parts of the world), and apply this to content design strategies at the Client.
Utilise consistent messaging within content designs, ensuring it communicates the right information to the audience
Ability to assess the different channels or mediums and select the most appropriate method to communicate a message. 
Understand the different platforms and programmes for displaying content, and the nuances around formatting and delivery
Apply the Client tone of voice and brand guidelines when designing content.
Adherence to Digital branding, including typography, iconography, colour usage and design best practice. 
You will need:
BS/MS Degree; preference for Human Computer Interaction, Design, or Computer Science; or equivalent experience.
Experience working as a content designer with an in-house Design team or at a Design agency.
Knowledge of Agile or Lean UX or product methodologies and experience working in a collaborative, agile environment is a plus. 
A portfolio that highlights your approach to problem solving coupled with your skills in research, user experience, and design (both visual and interaction) 
Strong written and verbal communication skills 
Proficiency in modern design and presentation tools