Line manage engineers in the team and be responsible for their career development, well-being and performance
Provide leadership and guidance across the SRE team; motivating and driving the team with technical leadership acting as a subject matter expert and leading best practice techniques
To lead the SRE team in ensuring technical assurance in significant projects, for the delivery of quality technical deliverables, which may involve several teams or technologies
To oversee the SRE team to ensure they are involved in every step of the application software development lifecycle, including product design, development, testing, and transition into operation
Provide coaching and mentoring to the SRE team to improve their skillset, increase knowledge and set the benchmark of quality and precision engineering
Oversee the implementation of service transition and change and release process changes, ensuring that processes are reviewed and improved with onus on optimisation
Evaluate risks and defects, analysing specifications, and customising applications for specific customer needs
Work with technology teams to produce and maintain standards, guidelines, and pattern catalogue
Measuring and driving delivery and quality improvements through the capture and analysis of metrics
Build innovative prototypes and lead technology teams to develop quality solutions, by translating architectural designs into lower level implementation details, helping implement user stories if required
To lead and influence teams to ensure quality and operational excellence, and to ensure teams are aligned to design patterns and design collateral
Work with Engineering management to drive through best practice, techniques and technology both on the team and around the company
Foster a culture of open exchange of ideas, innovation and continuous improvements
Balance the commercial needs of the business against the ideal technical design, proposing sound phased or tactical implementations where appropriate
Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging etc
Define adequate strategies to deal with technical debt
Collaborate with the operational teams to enhance company's Incident and Problem management capabilities
Accountable for the quality of the implementation and deployment of the team's work
Accountable for the security, capacity and performance of the system
Act as escalation point in Incident management processes
Take ownership of RCA activities in your respective area
Learn from your experiences, adopting a continuous improvement mindset to help make better decisions
Proficient in agile practices
Demonstrable experience of leadership in complex, cross-company projects to deliver operational improvements
Strong engineering background acquired during a previous hands-on development role
Managerial and leadership skills, able to motivate and lead personal development plans for employees
Driving change and handling difficult situations
Dealing with change on a daily basis
Ability to demonstrate the value of changes introduced
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