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Are you...

• Passionate about solving problems and creating engaging experiences?
• A strong conceptual thinker and have the ability to understand user needs, motivations,
  and behaviors and how to translate them into product features?
• Comfortable taking complex work flows and transforming them into intuitive experiences that meet the needs of a variety of user types?

Our client, are global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services are embracing huge design led change, and thus require top design talent to make this happen. 

Experience & Skills;

• At least 5 years’ experience as a key member of a design team participating in the development life cycle of successfully launched consumer websites and or products 
• Excellent skills producing visual design comps, cuts and guides, and full-fledged design style guides 
• Communication of project status and stages of design to product team 
• Maintains a high degree of organization and attention to detail 
• Demonstrated ability to multi-task and manage priorities 
• Experience presenting high-level concepts & strategies to stakeholders 
• Demonstrated proficiency/experience using HTML/CSS, Javascript, agile methodologies and scrum. 
• Experience with user centered practices. 
• Detailed knowledge of the Adobe Creative Suite and Sketch. 

Excellent salary, bonus and benefits on offer!

Send in your details ASAP to find out more and receive a full job specification

Our client are a World leading cryptocurrency platform, serving over 30 million accounts in more than 100 countries. They are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.

Do you have the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain?

What you'll be doing: 

• Lead a team of product designers 

• Proactively identify blockers, opportunities and improvements to the team’s product area 

• Be involved in all decision-making at all project phases for your product area (including planning, strategic, tactical, QA, analysis, decision, shipping and retro) 

• Lead collaborative Design Sprints to explore future product direction 

• Help others grow, including mentoring other designers 

• Implement Design working processes for your team 

• Contribute both as a Lead and as an IC 

What we look for in you: 

• 2+ years of professional experience leading a team of designers 

• Strong mentorship skills, management experience is a plus 

• Experience setting creative direction for consumer-facing products for web and mobile 

• Excellence in UX thinking, visual design, and written communication 

• Experience working in a collaborative environment with other designers, engineers, user researchers, and product teams 

• Fluency in Figma and prototyping tools 

• Experience driving user research studies 

• You are low ego, collaborative, and open minded 

• You love transforming complexity into simplicity, and creating order from uncertainty 

Excellent salary, bonus and benefits on offer!

Send in your details ASAP to find out more and receive a full job specification

My Client, a leading Fintech Organisation based in Santa Clara, are looking for a Director of Product Management. The Director will be responsible for driving and building the roadmap, strategy, and on-going management of product launches, client migrations and business readiness for online banking. The role will work with other product managers and cross-functional teams to define, build and execute go-to-market plans.

 What you will need to have:

• 9+ years of product management experience - ideally within financial services/banking
• 4+ years’ experience in client migration execution and planning 
• Digital product road map development and management
• Business-related Bachelors degree.
• Strong vendor management skills
• Strong written, verbal and collaboration skills
• Ideally, experience having worked in a large complex environment/fast-paced working environment.

This is an excellent opportunity to work with a leading and highly respected FinTech organization, who are going through a vast and fascinating digital transformation.

My client is conducting interviews and on-boarding fully remotely. There are a number of Product Management positions available across multiple different functions within the organization.

For the time being, all work will be conducted remotely as in accordance with the current on-going situation in SF, CA.

Excellent salary, bonus and benefits on offer!

Send in your details ASAP to find out more and receive a full job specification.

The role will see you working with a global entity, an esteemed and prestigious player in innovation for a diverse and vastly growing client base that spans across multiple regions and industries. A corporation that is at the forefront of supporting some of the most forward-thinking businesses and enterprises.

This is a newly developed area within the product management team centred on their Customer Service Platform. This product team has ownership for building product and driving the strategy roadmap right the way through to delivery & launch phases. You will be focal to the growth as well as on-going management of products and platforms leveraged by the bank’s front and back-office customer service teams. The team works in tandem with organisations able to impact on providing customer service that sets unprecedented standards to clients through identifying essential requirements necessary to deliver first in class digital solutions. This role is essential to maintaining the bank’s reputation in the market for consultative, transparent and exceptional customer service, enabling ongoing growth, and increasing customer satisfaction.

As part of this team, the Product Manager of Customer Service Platform and Products will take ownership of driving the right technologies to enable support services for a range of the group’s end client products and services and delgihtful customer success outcomes.   

Impact areas include: 

• Working with team members to outline and develop strategy.
• Gathering requirements to develop concept- solution delivery.
• Defining clear features & MVP’s, working with technology teams to develop release scheduling.
• Serve as a product manager in an Agile development and delivery process, championing best practices to technical and non-technical stakeholders as subject matter expert. 
• Outline success metrics and establish ongoing monitoring procedures in accordance with customer and business requirements.
• Identify automation opportunities that will increase efficiency in workflow and enhanced user experience.
• Maintain current catalogue and create additions to the product suite based on current and future support functions and capacity by way of new product & enhanced feature sets.
• Shape product roadmaps that provide a cohesive, intuitive and intelligent platform for customer service requirements. 
• Drive effective rollouts of the platform into the support organizations.
• Be the advocate for the area across all avenues and levels of the business.

Qualifications

• Five years as a product manager is the ideal minimum experience range for this position.
• A track record of delivering products with high customer satisfaction with measurable market success.
• Ability to translate end-customer inputs into requirements that are structured through the formation of user stories.
• A knack for cross functional alignment and collaboration with domains in technology.
• Adept Agile practitioner with prior scrum team experience as a product manager.
• Experience in outlining, instilling success metrics milestones and collating findings with the ability to propose improvement on strategy based on data.
• Cohesive and exceptional communication skills.
• Experienced in defining and delivering highly intuitive end-user experiences.
• A Bachelor’s Degree. Ideal areas of expertise would include science, engineering, technology or any related field that enlists structured problem solving. A further MBA is desirable.
• Developer experience in high level languages or low code environments is preferred.
• Prior experience in banking or business process management or automation or customer service products is highly desired. 
• Ability to travel 30% to 40% of the year. 

If this is a position that interests you, feel free to apply, to enquire further or to apply directly, feel free to IM me or email me at [email protected]